Locations of Olivia Munoz, LCSW

Biography

Ages Seen
Newborns (0-28 days)
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: MSW, Baylor University (2014)
Medical School: Baylor University (2014)
Certifications
Licensed Clinical Social Worker- No Board Name
Hospital Affiliations
Baylor Scott & White Medical Center - Temple

Insurances accepted

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  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas-American Health Advantage of Texas HMO I-SNP
  • Baylor Scott & White Health Plan - (14)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-HMO Network-Group
    Baylor Scott & White Health Plan-HMO Network-Individual/Family
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
  • Blue Cross Blue Shield - (37)
    Blue Cross Blue Shield-Blue Advantage - Bronze
    Blue Cross Blue Shield-Blue Advantage - Gold
    Blue Cross Blue Shield-Blue Advantage - Silver
    Blue Cross Blue Shield-Blue Advantage Plus - Bronze
    Blue Cross Blue Shield-Blue Advantage Plus - Gold
    Blue Cross Blue Shield-Blue Advantage Plus - Silver
    Blue Cross Blue Shield-Blue Choice
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)
    Blue Cross Blue Shield-Blue Essentials
    Blue Cross Blue Shield-Blue Essentials Access
    Blue Cross Blue Shield-Blue Premier
    Blue Cross Blue Shield-Blue Premier Access
    Blue Cross Blue Shield-Consumer Directed HealthSelect
    Blue Cross Blue Shield-Federal Basic Option
    Blue Cross Blue Shield-Federal FEP Blue Focus
    Blue Cross Blue Shield-Federal Standard Option
    Blue Cross Blue Shield-HealthSelect
    Blue Cross Blue Shield-High Performance Network
    Blue Cross Blue Shield-ParPlan
    Blue Cross Blue Shield-STAR Kids
    Blue Cross Blue Shield-TRS-ActiveCare 2
    Blue Cross Blue Shield-TRS-ActiveCare Primary
    Blue Cross Blue Shield-TRS-ActiveCare Primary HD
    Blue Cross Blue Shield-TRS-ActiveCare Primary+
    Blue Cross Blue Shield-TRS-Care Standard
  • BlueBell Creameries - (1)
    BlueBell Creameries-Employee Benefit Plan
  • Catalyst Health Group - (1)
    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
  • Centivo Network - (1)
    Centivo Network-Centivo Network - Baylor Scott & White Premier
  • Cigna - (1)
    Cigna-HMO Open Access
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • EHN - (1)
    EHN-Employers Health Network
  • FirstCare Health Plans - (3)
    FirstCare Health Plans-CHIP
    FirstCare Health Plans-FirstCare Select Plus HMO Network
    FirstCare Health Plans-STAR Medicaid - MRSA
  • HealthSmart - (2)
    HealthSmart-Accel Network
    HealthSmart-Preferred Network
  • Humana - (1)
    Humana-Military BH
  • Imagine Health - (1)
    Imagine Health-Imagine Health Network
  • Medicaid - (2)
    Medicaid-Superior HealthPlan
    Medicaid-Traditional Medicaid
  • Medicare - (2)
    Medicare-Railroad
    Medicare-Traditional Medicare
  • Nebraska Furniture Mart - (3)
    Nebraska Furniture Mart-Emerald
    Nebraska Furniture Mart-Onyx
    Nebraska Furniture Mart-Pearl
  • Optum - (1)
    Optum-Optum Behavioral Health
  • PHCS Network - (1)
    PHCS Network-PHCS Primary PPO
  • Prism Electric - (1)
    Prism Electric-BSW Premier - Prism
  • TriWest HealthCare - (1)
    TriWest HealthCare-Community Care Network
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Patient Ratings (68)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.7 overall patient satisfaction
averageRating metric
4.7
Provider showed concern
4.7
Provider included you in decisions
4.9
Wait Time at Clinic
4.8
Friendliness/Courtesy of Care Provider
4.6
Time Care Provider spent with Patient
4.8
Rate Care Provider

Patient Comments (31)

Overview of patient comments

Summary created using AI

Patients appreciate

Patients consistently praise Olivia Munoz, LCSW for her exceptional listening skills, empathy, and ability to make people feel heard and comfortable. Many reviewers highlight her compassionate nature, noting that she creates a safe space where patients feel at ease discussing personal matters. She is frequently described as thoughtful, insightful, and knowledgeable, with several patients appreciating her ability to ask thought-provoking questions and offer practical, helpful suggestions. A number of reviews also commend her for holding patients accountable and encouraging them to think differently about their challenges — balancing warmth with honest guidance. Multiple patients credit her with significantly improving their mental health and overall well-being.

Patients also share

The main area for improvement noted in the reviews is appointment pacing. One reviewer mentioned that sessions can feel rushed at times, though they noted that a more recent visit felt more balanced and unhurried. This appears to be an isolated concern rather than a recurring theme across the reviews.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.