Scott Andrew Francis, MD
Psychiatry
MyBSWHealth
Locations of Scott Andrew Francis, MD
Baylor Scott & White Mental Health Clinic - Temple
810 W Avenue U , Temple, TX, 76508
6653.2mi
Directions
Call
254.724.2585
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2004) |
| Residency: Psychiatry, Texas A&M College of Medicine-Scott and White Medical Center (2008) |
| Certifications |
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| Psychiatry- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (223)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (90)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Francis is consistently praised by patients for his exceptional listening skills, with this quality appearing in the vast majority of reviews. Patients frequently highlight that he takes his time during appointments, never makes them feel rushed, and genuinely engages with their concerns. His compassionate, caring demeanor is another standout quality, with many reviewers noting that he treats them as individuals rather than just another patient. He is also widely recognized for his strong knowledge of psychiatry and medications, often discussing treatment options and their potential outcomes with patients to help them make informed decisions. Many patients also comment on how easy he is to talk to, with several noting that he helped them open up in ways they hadn't been able to with previous providers.
Patients also share
The reviews contain very few criticisms. One patient noted that appointments sometimes feel too short. Another expressed frustration after Dr. Francis ended a telehealth session when he observed the patient driving, though the patient acknowledged they had signed in before arriving home. These represent isolated experiences rather than recurring themes across the reviews.