Locations of Kay Lynn Philips, MD

Biography


Kay Lynn Philips, MD, is board-certified in internal medicine and offers comprehensive care for the adult patient. She understands the importance of developing long-term relationships through quality, individualized care and ... attention to detail. In her spare time, Dr. Philips enjoys spending time with her family, traveling, reading, going to the movies and museums, as well as attending dance performances and the theater. She also loves her dogs and enjoys long walks with them.

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Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: University of Tennessee Health Science Center (1998)
Internship: Internal Medicine, University of Tennessee College of Medicine (1999)
Medical School: University of Tennessee College of Medicine (1999)
Residency: Internal Medicine, University of Tennessee Bowld Hospital-CLOSED 2004 (2001)
Medical School: University of Tennessee Bowld Hospital-CLOSED 2004 (2001)
Certifications
Internal Medicine- American Board of Internal Med Internal Medicine- American Board of Internal Medicine Internal Medicine- American Board of Internal Medicine

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Patient Ratings (470)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

5.0 overall patient satisfaction
averageRating metric
5.0
Wait Time at Clinic
5.0
Time Care Provider spent with Patient
5.0
Provider showed concern
5.0
Provider included you in decisions
5.0
Friendliness/Courtesy of Care Provider
5.0
Rate Care Provider

Patient Comments (245)

Overview of patient comments

Summary created using AI

Patients appreciate

Patients consistently praise Dr. Kay Philips for her exceptional listening skills, thoroughness, and genuine compassion. Across hundreds of reviews, the most frequently highlighted strengths are her ability to make patients feel heard and unhurried during appointments, her thoroughness in examinations and follow-up, and her impressive availability and responsiveness — including evenings and weekends. Patients frequently note that she takes the time to fully understand their health concerns, asks thoughtful questions, and explains diagnoses and treatment options clearly. Her strong diagnostic abilities are also widely praised, with multiple patients crediting her with identifying serious health issues. Her staff and office team receive consistent positive mentions as well, with patients describing the overall environment as warm, friendly, and professional.

Patients also share

There are very few criticisms in the reviews. Two reviewers noted that the practice operates on a concierge or "kiosk" model that involves additional fees, which they acknowledged may not be accessible or desirable for all patients. One reviewer mentioned that some medical assistants were too chatty and inattentive during intake, though they were quick to clarify their love for Dr. Philips herself. These represent isolated observations rather than recurring themes.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.