Locations of Kay Lynn Philips, MD

Biography


Kay Lynn Philips, MD, is board-certified in internal medicine and offers comprehensive care for the adult patient. She understands the importance of developing long-term relationships through quality, individualized care and ... attention to detail. In her spare time, Dr. Philips enjoys spending time with her family, traveling, reading, going to the movies and museums, as well as attending dance performances and the theater. She also loves her dogs and enjoys long walks with them.

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Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: University of Tennessee Health Science Center (1998)
Internship: Internal Medicine, University of Tennessee College of Medicine (1999)
Medical School: University of Tennessee College of Medicine (1999)
Residency: Internal Medicine, University of Tennessee Bowld Hospital-CLOSED 2004 (2001)
Medical School: University of Tennessee Bowld Hospital-CLOSED 2004 (2001)
Certifications
Internal Medicine- American Board of Internal Med Internal Medicine- American Board of Internal Medicine

Insurances accepted

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Patient Ratings (488)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

5.0 overall patient satisfaction
averageRating metric
5.0
Wait Time at Clinic
5.0
Time Care Provider spent with Patient
5.0
Provider showed concern
5.0
Provider included you in decisions
5.0
Friendliness/Courtesy of Care Provider

Patient Comments (257)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Kay Philips consistently receives praise for being an exceptional listener who takes time with patients without rushing appointments. Patients repeatedly highlight her thoroughness, compassion, and knowledge. Many reviews mention her excellent diagnostic abilities and her willingness to explain medical issues clearly. Patients appreciate that she is responsive, even outside regular hours, and that she demonstrates genuine care by asking thoughtful questions and remembering personal details. Her staff is also frequently commended for being friendly, helpful, and creating a warm environment.

Patients also share

Very few opportunities for improvement were mentioned in the overwhelmingly positive reviews. A small number of patients (approximately 3-4) noted concerns about the concierge/kiosk fee structure, suggesting this might be a barrier for some patients who cannot afford the additional cost. One review mentioned that some medical assistants were "so busy talking they can't hear," though this was an isolated comment and the same reviewer still expressed love for Dr. Philips.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.