Locations of Katherine Hutka Fiala, MD

Biography

Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: MD, Texas A&M University College of Medicine (2003)
Internship: Family Medicine, Brazos Valley Medical Center (Texas) (2004)
Residency: Dermatology, Texas Tech University School of Medicine (2007)
Certifications
Dermatology- American Board of Dermatology
Hospital Affiliations
Baylor Scott & White Medical Center - Temple
Baylor Scott & White Continuing Care Hospital - Temple

Insurances accepted

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  • Baylor Scott & White Health Plan - (5)
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Patient Ratings (764)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
5.0
Provider showed concern
4.9
Provider included you in decisions
5.0
Friendliness/Courtesy of Care Provider

Patient Comments (328)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Katherine Fiala is consistently praised for her exceptional knowledge and expertise in dermatology, particularly in identifying skin cancer and other skin conditions. Patients frequently highlight her thoroughness during examinations, with many appreciating that she takes time to listen attentively to their concerns without rushing appointments. Her compassionate and caring demeanor is repeatedly mentioned, with patients describing her as kind, professional, and personable. Many reviewers also value Dr. Fiala's clear communication style, noting that she explains conditions, treatments, and medication options thoroughly and in understandable terms.

Patients also share

There were very few criticisms in the reviews. A small number of patients mentioned that interactions could sometimes be brief, and one patient noted that a planned treatment for facial spots was forgotten during the appointment after addressing another concern. Another patient expressed preference for a previous doctor's surgical technique that resulted in less noticeable scarring. Some reviews mentioned issues with front desk staff rather than with Dr. Fiala herself, suggesting potential administrative improvements could enhance the overall patient experience.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.