Cory Nathan Costello, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 12/01
- 7:30 AM
- 7:45 AM
- 8:15 AM
Tue, 12/02
- 7:30 AM
Locations of Cory Nathan Costello, MD
Baylor Scott & White Primary Care - South Frisco
4461 Coit Rd Ste 301, Frisco, TX, 75035
6609.6mi
Directions
Call
469.800.6120
Open
- Monday:7:30 am-5:00 pm
- Tuesday:7:30 am-5:00 pm
- Wednesday:7:30 am-5:00 pm
- Thursday:7:30 am-5:00 pm
- Friday:7:30 am-3:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Costello is board-certified in family medicine. He provides personalized, compassionate care. Dr. Costello offers a wide range of primary care services, including the management of hypertension, diabetes, thyroid and
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cholesterol. He has strong experience in preventive medicine. Dr. Costello is fluent in English and has a working proficiency in Spanish. He is a combat veteran, published clinical researcher, and experienced military chief medical officer from serving our nation and NATO. He enjoys his spare time with his wife and family of four children. View More |
| Ages Seen |
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| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: New York Medical College (1996) |
| Internship: General Surgery, Eisenhower Army Medical Center (1997) |
| Residency: Family Medicine, Darnall Army Comm Hospital (2003) |
| Medical School: Darnall Army Comm Hospital (2003) |
| Certifications |
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| Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Centennial |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (1117)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions |
Patient Comments (561)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Cory Costello consistently receives praise for his exceptional bedside manner, with patients frequently highlighting his friendly, positive, and energetic personality. Patients appreciate that he takes time to listen attentively to their concerns without rushing through appointments. Many reviews mention his thoroughness in explaining diagnoses, treatment plans, and test results in an understandable way. Dr. Costello is also commended for his responsiveness, both during appointments and through the messaging portal, with patients noting his proactive approach to their healthcare needs and ability to make appropriate referrals when necessary.
Patients also share
A few areas for improvement emerge from the reviews. Some patients mentioned waiting times, with one noting they "had to wait quite awhile once in exam room" and another experiencing a "lateness to join the call" for a virtual appointment. One patient expressed frustration about lack of follow-up, stating they sent messages "requesting follow up & interpretation of results" but had "yet to get any reply." Another suggested Dr. Costello "could spend a little more time with patient," indicating that despite his generally thorough approach, some patients desire even more time with him.