Shannon Smothers, PA
Family Medicine, Physician Assistant
Family Medicine..., Physician Assistant
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MyBSWHealth
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
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Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications |
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| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (613)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (329)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Shannon Smothers for her exceptional listening skills, compassionate bedside manner, and thorough approach to care. Across hundreds of reviews, the most frequently highlighted strengths are her ability to make patients feel heard and unhurried, her deep knowledge and professionalism, and her willingness to explain medical information clearly and answer all questions. Many patients also commend her for being personable, warm, and easy to talk to, with numerous reviewers noting they have trusted her with their care for many years — in some cases over a decade or two. Her responsiveness through the patient portal and her follow-up after appointments are also frequently appreciated.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback, but a small number of patients noted that Shannon can speak softly or mumble at times, making it difficult to hear her clearly, and that she occasionally focuses too much on her notes rather than maintaining direct eye contact. One reviewer mentioned that she could ask more questions to learn more about a patient's background, and one noted a concern about phlebotomy staff rather than Shannon directly.