Shannon Smothers, PA
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Thu, 8/27
- 7:30 AM
- 8:30 AM
- 9:30 AM
Fri, 8/28
- 8:00 AM
- 9:15 AM
- 9:45 AM
Mon, 8/31
- 9:30 AM
- 10:15 AM
- 10:45 AM
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204
6611.8mi
Directions
Call
972.817.6930
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
|
Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Patient Ratings (586)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (315)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA, receives overwhelmingly positive feedback from patients who consistently praise her attentive listening skills and thoroughness during appointments. Reviewers repeatedly note that she never makes them feel rushed, takes time to answer all questions, and explains diagnoses, test results, and treatment plans clearly. Many patients highlight her compassionate, caring bedside manner and describe her as professional, knowledgeable, and easy to talk to. Numerous long-term patients mention trusting her completely and recommending her to friends and family, and several reviews specifically praise the supporting office staff for being friendly, prompt, and efficient during visits.
Patients also share
A small number of reviews point to minor areas for improvement. One patient mentioned that Smothers tends to mumble and doesn't always make eye contact while reviewing notes, requiring them to ask her to repeat herself, and another separate review similarly noted her soft-spoken, low voice made it hard to hear her at times. One review referenced a language interpreter interaction, and another isolated comment suggested the office could benefit from more experienced phlebotomists based on recent blood draw experiences. These concerns appear infrequently and are not representative of the broader feedback.