Shannon Holland, PA
Internal Medicine, Physician Assistant
Internal Medicine..., Physician Assistant
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MyBSWHealth
Locations of Shannon Holland, PA
Baylor Scott & White Primary Care - Trophy Club
2800 E State Hwy 114 Suite 220, Trophy Club, TX, 76262- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Rio Grand Valley (2024) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (765)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 5.0 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Provider showed concern | |
| 4.9 | Rate Care Provider |
Patient Comments (450)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Shannon Holland, PA for his thoroughness, attentiveness, and genuine care for their well-being. The most frequently highlighted strengths are his ability to truly listen without rushing patients, his deep knowledge of their medical histories, and his skill in asking probing questions to arrive at accurate diagnoses. Reviewers frequently note that Shannon takes time to explain conditions and treatment options clearly, ensuring patients feel informed and in control of their care. Many patients also commend his warm, compassionate bedside manner, describing him as kind, personable, and easy to talk to. Several reviewers specifically appreciated his willingness to coordinate referrals to specialists, follow up proactively, and go above and beyond — including one notable instance where Shannon detected an undiagnosed atrial fibrillation during a routine visit, potentially preventing a stroke.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback. One patient felt dismissed when expressing concerns that other issues might be contributing to their original diagnosis. One reviewer noted some frustration with front desk check-in procedures, specifically around unclear instructions for checking in when the office doors were locked during lunch, and suggested better signage could help. One reviewer, while satisfied with Shannon's care, noted a preference for more immediate action rather than a "watchful wait" approach on certain concerns.