Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: Louisiana State University (2009) |
| Medical School: University of St. Francis (2013) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (9)Aetna-Aetna Medicare Choice II Plan (PPO)Aetna-Aetna Medicare Choice Plan (PPO)Aetna-Aetna Medicare Dual Complete Plan (HMO D-SNP)Aetna-Aetna Medicare Eagle II (PPO)Aetna-Aetna Medicare Eagle Plan (PPO)Aetna-Aetna Medicare Freedom Plan (PPO)Aetna-Aetna Medicare Freedom Preferred Plan (PPO)Aetna-Aetna Medicare Prime Plan (HMO)Aetna-Aetna Medicare Value Plan (HMO)
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American Health Advantage of Texas - (1)American Health Advantage of Texas-American Health Advantage of Texas HMO I-SNP
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Medicaid - (1)Medicaid-Traditional Medicaid
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Medicare - (2)Medicare-RailroadMedicare-Traditional Medicare
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Nebraska Furniture Mart - (1)Nebraska Furniture Mart-Emerald
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Patient Ratings (629)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (344)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Nicholas Arnold, PA for his exceptional listening skills, compassion, and thoroughness. Across hundreds of reviews, the most frequently highlighted strengths are his ability to truly listen to patient concerns without rushing, his genuine empathy and kindness, and his thoroughness in reviewing medical histories before appointments. Many patients noted that he checks for medication interactions, explains diagnoses and treatment plans clearly, and involves patients in their care decisions. Reviewers frequently described him as professional, knowledgeable, and easy to talk to, and several patients credited him with potentially life-saving decisions — including recognizing serious conditions like pulmonary embolisms and appendicitis and directing patients to emergency care. His follow-up communication, including portal messages and phone calls after visits, was also singled out as an impressive and appreciated extra step.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback. One reviewer expressed frustration that Nicholas recommended an ER visit without documenting clear reasoning in his notes, and felt he had not fully reviewed the context of why the visit was needed in the first place. One additional reviewer noted that he seemed slightly uncertain in his clinical decision-making during their visit. These represent isolated concerns rather than recurring themes across the broader body of reviews.