Locations of Kirsten Luco, PA

Baylor Scott & White Southwest Sports Medicine & Orthopaedics
140 Hillcrest Medical Blvd 2nd Floor, Waco, TX, 76712- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: MPAS, UNIVERSITY OF TEXAS HEALTH SCIENCE CENTER AT SAN ANTONIO Registrat (2017) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Hillcrest |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (258)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Friendliness/Courtesy of Care Provider |
Patient Comments (122)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kirsten Luco, PA consistently receives high praise for her attentive and thorough approach to patient care. Patients repeatedly highlight her willingness to answer all questions comprehensively and her clear explanations of procedures and recovery processes. Many reviews specifically mention her compassionate, kind, and friendly demeanor, with patients appreciating her professional yet personable approach. Patients also value her knowledge, patience, and ability to listen carefully to their concerns, creating an environment where they feel understood and respected.
Patients also share
There were very few areas for improvement mentioned in the reviews. A small number of patients provided slightly lower ratings without specific criticisms, with comments such as "she did her job in a very busy office" or "seemed to know what she was doing," suggesting potential room for a more engaging experience. One patient specifically mentioned complaints about post-operative pain management services at the hospital, though this appeared to be directed at the facility rather than at Kirsten herself.