Kassidy Rico, PA-C
Orthopedic Spine Surgery, Orthopedic Surgery
Orthopedic Spine Surgery..., Orthopedic Surgery
View More
MyBSWHealth
Locations of Kassidy Rico, PA-C
Baylor Scott & White Spine & Scoliosis Center - Baylor University Medical Center
3900 Junius St Ste 705, Dallas, TX, 75246- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
|
D Magazine has named Baylor Scott & White Orthopedics the "Face of Orthopedics" for 2026. Read more here.
...
View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: George Washington University School of Medicine (2005) |
| Medical School: George Washington University School of Medicine (2005) |
| Certifications | ||
|---|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Centennial |
| Baylor University Medical Center, part of Baylor Scott & White Health |
| Baylor Scott & White Medical Center - McKinney |
| Baylor Scott & White Medical Center - Plano |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
Get care anytime.
Even bedtime.
Now MyBSWHealth offers virtual care whenever and wherever you need it. Like right now. Or later tonight. Or even on Sunday. To get the care you need now, simply download the app.
Patient Ratings (260)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Time Care Provider spent with Patient | |
| 4.4 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.8 | Rate Care Provider |
Patient Comments (122)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kassidy Rico, PA receives overwhelmingly positive feedback across a wide range of patient reviews. Patients consistently praise her thoroughness, knowledge, and ability to clearly explain complex medical information in understandable terms. She is frequently described as a great listener who takes time to answer all questions without making patients feel rushed. Many reviewers highlight her warm, caring bedside manner and genuine concern for her patients' well-being. Patients also appreciate that she comes prepared, having reviewed charts and imaging before appointments, and that she actively involves patients in their treatment decisions. Her communication skills are a standout quality, with multiple patients noting how comfortable they feel discussing their conditions with her.
Patients also share
Opportunities for improvement are minimal given the volume of positive reviews. One patient noted that she seemed a little rushed and spoke rather quickly during the appointment. Another felt that while she addressed the primary concern, she did not offer much additional guidance beyond that. A separate review suggested that the office's standard of excellence amounted to doing the bare minimum, though this appeared to reflect a broader office experience rather than a specific critique of Kassidy's care directly.