Locations of Punnam Stephan, FNP

Baylor Scott & White Primary Care - North Rowlett
7501 Lakeview Pkwy Ste 220, Rowlett, TX, 75088- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2013) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (352)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider |
Patient Comments (164)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Stephan Punnam, FNP, is consistently praised for being an attentive and compassionate healthcare provider. Patients repeatedly highlight that she takes time to listen carefully to their concerns without rushing appointments. Many reviews specifically mention her thorough approach, knowledge, and willingness to explain medical issues clearly. Patients appreciate her professional yet personable demeanor, with many commenting on her kindness, patience, and genuine concern for their wellbeing. Several Spanish-speaking patients noted their appreciation for the availability of Spanish language services.
Patients also share
There were very few critical comments about Stephan Punnam in the reviews. One patient described their visit as "a waste of time" without providing specific details. A few patients mentioned minor issues such as forgetting to discuss certain concerns during their appointment. Some reviews were brief with limited feedback (such as "Good" or "Relationship was fine"), which doesn't provide actionable information for improvement.