Melanie Miller Durham, ANP
Geriatric Medicine
MyBSWHealth
Locations of Melanie Miller Durham, ANP
Baylor Scott & White Cardiology Consultants of Texas - Dallas
621 N Hall St Ste 500, Dallas, TX, 75226- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Monday:8:30 am-4:30 pm
- Tuesday:8:30 am-4:30 pm
- Wednesday:8:30 am-4:30 pm
- Thursday:8:30 am-4:30 pm
- Friday:12:00 am-12:00 am
Baylor Scott & White Cardiology Consultants of Texas - Greenville
4400 Interstate 30 W Ste 300, Greenville, TX, 75402- Monday:8:30 am-5:00 pm
- Tuesday:8:30 am-5:00 pm
- Wednesday:8:30 am-5:00 pm
- Thursday:8:30 am-5:00 pm
- Friday:8:30 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Ohio State University College Of Nursing (2007) |
| Certifications |
|---|
| Adult Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Institute for Rehabilitation - Dallas |
| Baylor Scott & White Medical Center - Waxahachie |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (805)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (337)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Melanie Durham, ANP consistently receives high praise for her exceptional knowledge and expertise, particularly in cardiology. Patients frequently highlight her deep understanding of complex conditions such as A-Fib, pacemakers, and defibrillators, and many specifically commend her ability to explain medical information in clear, easy-to-understand terms. Her thoroughness is another standout quality — reviewers repeatedly note that she takes time to review patient history, answer all questions completely, and never makes patients feel rushed. Her professionalism, friendliness, and genuine compassion are also widely celebrated, with many patients describing her as caring, personable, and easy to talk to. Timeliness is frequently mentioned as well, with patients appreciating prompt appointments and minimal wait times.
Patients also share
The reviews contain very few criticisms, reflecting an overwhelmingly positive patient experience. One reviewer noted they wished Melanie had shown more empathy when discussing a new pacemaker implant, feeling the emotional weight of the procedure could have been better acknowledged. Another mentioned that she occasionally seems a bit rushed, which they attributed to the broader practice rather than Melanie specifically. One patient noted it would be helpful if she spoke a little more slowly to accommodate age-related processing differences. A single reviewer felt the instructions provided for setting up a heart monitor at home could have been more hands-on and thorough.