MyBSWHealth
Locations of Ana Maria Hoyos, FNP
Baylor Scott & White Medical & Surgical Clinic - Irving (Primary Care II)
2021 N MacArthur Blvd Ste 350, Irving, TX, 75061- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2011) |
| Certifications |
|---|
| Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (318)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (176)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Ana Maria Hoyos, FNP for her exceptional attentiveness, genuine compassion, and impressive medical knowledge. Reviewers frequently highlight her ability to truly listen to concerns without making patients feel rushed, and her skill at explaining diagnoses, treatment plans, and recommendations in clear, understandable terms. Many patients emphasize how she involves them in their own care decisions and follows up on questions promptly. Her bilingual ability in English and Spanish is also noted as a meaningful benefit for many patients. The friendliness and professionalism of her broader office staff are frequently mentioned as well, contributing to an overall welcoming environment.
Patients also share
The reviews are overwhelmingly positive, and there are no recurring or significant criticisms to report. One patient noted a preference for a previous office location, and a small number of reviews were brief without elaborating on any specific concerns. No patterns of dissatisfaction emerged around wait times, communication, or quality of care.