Ana Maria Hoyos, FNP
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 9/21
- 8:00 AM
- 9:00 AM
- 10:00 AM
Tue, 9/22
- 8:00 AM
- 9:00 AM
Wed, 9/23
- 10:00 AM
- 11:00 AM
Locations of Ana Maria Hoyos, FNP
Baylor Scott & White Medical & Surgical Clinic - Irving (Primary Care II)
2021 N MacArthur Blvd Ste 350, Irving, TX, 75061
6622.0mi
Directions
Call
972.817.1000
Closed
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2011) |
| Certifications |
|---|
| Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (279)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (160)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Ana Maria Hoyos, FNP, receives overwhelmingly positive feedback from patients, with the vast majority of reviews awarding five stars. Patients consistently praise her attentive listening skills and the way she makes them feel heard rather than rushed, with many noting she takes time to thoroughly explain diagnoses, medications, and treatment plans. She is frequently described as knowledgeable, smart, and an excellent problem-solver who gets to the root of health issues. Many long-term patients—some who have followed her for 10-12 years across different clinic locations—highlight her caring, warm bedside manner and genuine concern for their wellbeing. Several reviewers also appreciate her bilingual (English/Spanish) communication, her responsiveness to questions between visits, and her practical help with issues like medication affordability. The supporting clinic staff are also commonly praised as friendly and professional.
Patients also share
Constructive criticism is minimal across these reviews. A few reviews with slightly lower star ratings (in the 4.1-4.6 range) did not specify particular complaints, simply offering more modest praise like "very good" or "good" without elaboration. One reviewer mentioned missing a previous office location ("hardwood"), suggesting some patients experienced friction with clinic relocations. Another review noted that Ana Maria can be difficult to schedule with due to her popularity, though this was framed as a testament to her quality rather than a true complaint. Overall, there were no recurring or significant concerns raised about wait times, communication gaps, or clinical care.