EpicCare Link securely connects referring practitioners and staff to select patient information in the Baylor Scott & White Health Epic electronic health record

Post-acute entities that interact with Baylor Scott & White discharging facilities can apply for a customized EpicCare Link access that allows them to accept and deliver secure communications electronically.

With EpicCare Link, nurses, managers, and physicians at post-acute facilities can:

  • Electronically accept discharge placement requests sent from Baylor Scott & White case management
  • Access patients’ medical records at Baylor Scott & White, which can improve the quality of care for the patient
  • Securely send HIPAA compliant messages to Baylor Scott & White case managers
  • Upload documents, after HIM approval, to the patient’s BSWH medical record

EpicCare Link for post-acute facilities

How to request access

New site/practice request for access

  • For medical practices and post-acute facilities, the authorizing physician/authorizing director must complete the New Site Authorization form to submit with a request
  • Use the online EpicCare Link access request form to submit a request for a new site/practice
  • Please use Internet Explorer 11 (or later) when filling out the online request form
  • The online access request form must be submitted by the designated site administrator identified on the form



Adding new users to existing site/practice

New user requests for an existing site/practice must be submitted by the site administrator.

  • Log into EpicCare Link
  • Go to the Manage My Clinic tab, select Requests > Request New Account
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EpicCare Link help and support

If you are having issues logging in, please contact the IS Service Desk and select Option 1

Call 214.865.4357




Business Development and Physician Engagement

For personalized assistance and the most up-to-date information on our services, contact one of our business development managers at a facility near you.

View referral options, resources and patient transfer information

Refer a patient