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Locations of Ilaina Stacy Shook, DO
Baylor Scott & White Mental Health Clinic - Temple
810 W Avenue U , Temple, TX, 76508
6653.2mi
Directions
Call
254.724.2585
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: DO, University of North Texas Health Science Center (1997) |
| Residency: Psychiatry, Texas A and M College of Medicine/Scott and White (2001) |
| Education: Texas A and M College of Medicine/Scott and White (2001) |
| Certifications |
|---|
| Psychiatry- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (198)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider |
Patient Comments (93)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Ilaina Shook is consistently praised for being caring, attentive, and professional in her approach to patient care. Patients frequently mention her excellent listening skills, with many appreciating that she takes time to understand their concerns without making them feel rushed. Reviewers highlight her ability to remember personal details about their lives and medical histories, which makes them feel valued. Patients also commend Dr. Shook for involving them in treatment decisions, being empathetic, and creating a comfortable environment where they feel safe discussing mental health concerns.
Patients also share
There were very few criticisms in the reviews for Dr. Shook. Some patients mentioned occasional delays in appointment times, though they noted she still ensured they received their full allotted time. No significant concerns about her medical expertise, communication style, or treatment approaches were mentioned in the reviews, suggesting high satisfaction across these areas.