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Locations of Ilaina Stacy Shook, DO
Baylor Scott & White Mental Health Clinic - Temple
810 W Avenue U , Temple, TX, 76508
6653.2mi
Directions
Call
254.724.2585
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of North Texas Health Science Center (1997) |
| Residency: Psychiatry, Texas A&M College of Medicine-Scott and White Medical Center (2001) |
| Certifications |
|---|
| Psychiatry- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (189)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (80)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Ilaina Stacy Shook, DO, receives overwhelmingly positive feedback from her patients, many of whom have been under her care for years. Patients consistently praise her as an attentive, compassionate listener who remembers details about their lives and previous conversations, making them feel like more than just a patient number. Many reviewers highlight her professionalism combined with warmth, noting that she involves them in treatment decisions, explains options clearly, and tailors care to their individual mental health needs. Several long-term patients credit her with significant improvements in their quality of life, including better management of PTSD and other mental health conditions, and describe her as trustworthy, knowledgeable, and genuinely caring about their overall well-being.
Patients also share
Opportunities for improvement mentioned in the reviews are minimal and infrequent. One reviewer expressed frustration with inaccuracies in the MyChart system related to medications and diagnoses, which made accessing certain treatments difficult, though this patient was careful to clarify that the issue was with the system rather than with Dr. Shook herself, and she remained committed to staying under her care. No other recurring concerns or criticisms about Dr. Shook's clinical care, communication, or bedside manner appear across the reviews.