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Nursing

Baylor Scott & White The Heart Hospital - Plano

  • Cultivating a culture of continuous improvement of service and inquiry

    At Baylor Scott & White The Heart Hospital - Plano, our nurses are dedicated to the care of a diverse community of patients. As members of our front line care team, they take pride in seeking opportunities to provide a higher level of care.

    ANCC Magnet Designation

    In 2010, Baylor Scott & White Health The Heart Hospital Plano achieved ANCC Magnet Designation®, a national designation for nursing excellence awarded to very few hospitals by the American Nursing Credentialing Center. We were re-designated again in 2016 and are on our journey for a third designation. Since 1993, ANCC has established the standards of practice that have proven to deliver positive outcomes for nurse work environments and patient care. The leadership at Baylor Scott & White Health The Heart Hospital Plano is committed to continually invest in the development of nursing excellence.

    Magnet Designation logo

    Transformational leadership

    • Baylor Scott & White Health The Heart Hospital Plano is a freestanding, full-service hospital dedicated solely to heart and vascular care
    • Hospital leadership is committed to Nursing Excellence while fostering new ideas and innovations
    • Nurse leaders seek input from nurses at every level in the organization and are committed to providing the highest level of support to nurses
    • Nursing Shared Governance at Baylor Scott & White Health The Heart Hospital Plano empowers the nursing team members to contribute to the processes related to nursing practice and the nursing work environment
    • Developed and implemented innovative collaborative laboratory and nurse communication program that reduced lab turnaround time by 50%
    • Developed and implemented comprehensive multidisciplinary leadership succession program to facilitate transition to leadership position and increase retention among of high performing employees
    • Developed ECMO Specialist team incorporating the bedside nurse and respiratory therapist to care for our highest acuity patients
    • The hospital has received the highest rating – three stars, for outstanding surgical quality in all three surgical categories measured by The Society of Thoracic Surgeons
    • Length of stay, readmission rates, and nurse sensitive indicators are better than national benchmarks
    • Recognized as one of the Best Specialty Hospitals and one of the Best Hospitals for Cardiology & Heart Surgery by the U.S. New & World Report for 2019-2020
    • Named as “150 top places to work in healthcare” by Becker’s Hospital Review in 2019
    • Baylor Scott & White The Heart Hospital has focused its community service efforts on cardiovascular disease. The hospital provides a variety of screenings to the public at health events on- and off-campus. We are proud to coordinate charitable projects to support families in the community
    • Opening of the north patient care tower to offers better opportunities for outpatient services

    Structural empowerment

     
     
    • BSN rate 85.60 percent
    • Certification rate 39.9 percent
    • Implementation of flex off policy rewarding nursing for being available during low census
    • Recognized Nationally ANCC Practice to Transition Program®

    Exemplary professional practice

     
     
    • HCAHPS within 90th percentile for patient satisfaction
    • Received five stars, the highest rating by The Centers for Medicare & Medicaid Services (CMS)
    • Received Press Ganey® Guardian of Excellence™ Award for Patient Experience every year since 2007

    New knowledge, innovations and improvements

    • Research Studies
    • Poster Presentations
    • Podium Presentations
    • Publications and Abstracts

    Research Studies

    • Connect HF. PI: Meenaz Bachoo MSN, RN
    • New nursing graduates and simulation: Their past experiences, perceptions, and work readiness as they transition to the hospital setting. PI: Alaina Tellson PhD, RN-BC, NE-BC
    • The role of leader empowering behaviors on work engagement and intent to stay among staff nurses in acute care hospitals. PI: Alaina Tellson PhD, RN-BC, NE-BC
    • Impact of evidence-based and comprehensive teamwork training system on interprofessional team collaboration. PI: Alaina Tellson PhD, RN-BC, NE-BC
    • Comparing two educational modules on geriatric nursing knowledge, confidence, and nurses perception in providing care for the elderly. PI: Alaina Tellson PhD, RN-BC, NE-BC, Kathleen Ellis, PhD, RN
    • A correlational study of preoperative depression and postoperative outcomes in older adult cardiac surgery patients. PI: Alaina Tellson PhD, RN-BC, NE-BC
    • LETI mobile experimental plan. PI: Alaina Tellson PhD, RN-BC, NE-BC
    • The relationship between nursing specialty certification and surgical site infection rates in U.S. acute-care hospitals. PI: Alaina Tellson PhD, RN-BC, NE-BC

    Poster Presentations

    • Maria Hoffman, BSN, RN, WCC. Save Our Skin. ANA Quality Conference, Orlando, FL. March 9-11, 2016
    • Marie Garcia BSN, RN, CHFN. Decreasing CHF Readmission Rates through Cardiocom Telehealth Program, presented at AAHFN 2017 National Conference, Florida, June 2017 and Baylor Scott & White 2016 Readmission Summit, Waco, September 2016
    • Kim Nguyen PhD, MSN, MBA, RN. Code Aorta, presented at ANIA 2017 Conference, New Orleans, LA
    • A correlational study of preoperative depression and postoperative outcomes in older adult cardiac surgery patients. Poster presentation Southern Nurse Research Society Conference. Dallas, TX, February 2017
    • Maria Hoffman, BSN, RN, WCC. Bridging the Gap: Decreasing HAPI across the continuum of care. Wild on Wounds Conference. Las Vegas, NV. September 2018
    • Maria Hoffman, BSN, RN, WCC. Saying No to HAPI. National Pressure Ulcer Advisory Panel Conference: Where Research Meets Practice, Las Vegas, NV. March 2 & 3, 2018
    • Maria Hoffman, BSN, RN, WCC. Bridging the Gap between Interventions and Prevention. Wound, Ostomy and Continence Nurses Society South Central Region Conference: The Heart of WOC Nursing, Allen, TX. October 24-26, 2019
    • Meenaz Charaniya Bachoo MSN, MPH, RN, CPH. The Effect of Nurse Navigation Program on 30-day Heart Failure Readmissions. Heart Failure Society of America. September 13-15th 2019

    Podium Presentations

    • Kim Nguyen PhD, MSN, MBA, RN & Suzanne Krais MSN, RN, NE-BC, CCRN-K. Code Aorta. National Association for Healthcare Quality’s National Quality Summit. May 11-12, 2016
    • 2018 Keynote Speaker Susan Moats DNP, MBA, RN, NEA-BC at the Dallas Nursing Institute
    • Through the wormhole: Advancing Nursing Excellence from the 19th century to the future
      • Keynote speaker Alaina Tellson, PhD, RN-BC, NE-BC at Point of Care Nursing Excellence Conference. Temple, TX. April, 2019
    • Meenaz Charaniya Bachoo MSN, MPH, RN, CPH. The Effect of Nurse Navigation Program on 30-day Heart Failure Readmissions. Annual Nursing Excellence Conference. April 1st, 2019
    • Alaina Tellson, PhD, RN-BC, NE- BC. Evidence based practices in nursing. Presentation at The 8th Tongde International Academic Week – 2017 Sino-American Nursing Forum at Tongde Hospital of Zhejiang Province. Hanzhou, China, October 2017
    • Alaina Tellson, PhD, RN-BC, NE-BC. Saying No to HAPI. Presentation 10th Annual Patient Safety Summit and 2017 TDSHS Healthcare Safety Conference. Las Colinas, TX, August 2017

    Publications and Abstracts

    • Moats, Susan K.; Richard, B. Jeffery. Application of Clinical Intelligence to Streamline Care in Aortic Emergencies. CIN: Computers, Informatics, Nursing. October 2017; 35(10):497-504
    • Garcia, M. Decreasing CHF Readmission Rates through Cardiocom Telehealth Program, Journal of Heart & Lung. June 2017
    • Tellson, A., Qin, H., Erwin, K, & Houston, S. (2017). Efficacy of acute care healthcare providers in cardiopulmonary resuscitation compressions in normal and obese adult simulation manikins. BUMC Proceedings, 30 (4), 415-418
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