Primary care in Richardson for patients ages 5 and older
At Baylor Scott & White Family Health Center – Richardson, our mission is to provide exemplary family healthcare in a safe, effective and efficient manner. Care that is patient-centered, timely, equitable and of the highest quality is important to us. Our goal is to partner with our patients, their families and the community to accomplish this mission.
Selecting a primary care doctor is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your primary care physician in Richardson promotes your overall well-being and makes sure you are up to date on your preventive health services.
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (25)Open Access Managed ChoiceOpen Access SelectOpen Choice PPOOpen Access Elect ChoiceManaged ChoiceAetna Medicare Dual Complete Plan (HMO D-SNP)Health Network OnlyAetna Medicare Freedom Plan (PPO)Aetna Medicare Choice Plan (PPO)Aetna Medicare Eagle II (PPO)Aetna Medicare Eagle Plan (PPO)Health Network OptionAetna Medicare Choice II Plan (PPO)Group Retiree Medicare PPO - Limited to Exxon/MobilSTARHMOQPOSSelectAetna Medicare Value Plan (HMO)Aetna Medicare Prime Plan (HMO)Choice POS IIAetna Signature AdministratorsCHIPAetna Medicare Freedom Preferred Plan (PPO)Texas Preferred Plus II
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (13)BSW Extended PPOBSW Access PPOBSW Plus HMO-GroupBSW Plus HMO-Individual/FamilyBSW Plus PPO-GroupBSW Plus PPO-Individual/FamilyBSW Premier HMO-GroupBSW Premier HMO-Individual/FamilyBSW SeniorCare Advantage HMOBSW SeniorCare Advantage PPOBSWH Employee Network (SEQA & EQA)BSWH Employee Network Premium (PPO)/ HDHPCovenant Health Advantage
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Blue Cross Blue Shield - (53)TRS-ActiveCare 2TRS-ActiveCare PrimaryTRS-ActiveCare Primary HDFederal FEP Blue FocusConsumer Directed HealthSelectFederal Basic OptionBlue Premier AccessBlue PremierTRS-Care StandardBlue Advantage - BronzeBlue Advantage - GoldBlue Advantage - SilverBlue Cross Medicare Advantage (HMO)Blue Advantage Plus - BronzeBlue EssentialsBlue Advantage Plus - SilverBlue Cross Group Medicare Advantage (PPO)Federal Standard OptionHealthSelectHigh Performance NetworkBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)ParPlanTRS-ActiveCare Primary+Blue Advantage Plus - GoldBlue Essentials - Consumer Directed HealthSelectBlue Cross Group Medicare Advantage Open Access (PPO)Blue Cross Medicare Advantage Choice Premier (PPO)Blue Cross Medicare Advantage Dental Premier (PPO)STARBlue Cross Medicare Advantage Protect (PPO)Blue Cross Medicare Advantage Saver Plus (PPO)Blue Essentials - HealthSelect of TexasBlue Essentials AccessBlue Choice - TRS-ActiveCare HDSTAR KidsBlue Choice - City of DallasBlue Cross Medicare Advantage Choice Plus (PPO)Blue Choice - TRS-ActiveCare 2Blue ChoiceBlue Cross Medicare Advantage Classic (PPO)Blue Cross Medicare Advantage Flex (PPO)CHIPBlue Essentials - TRS-ActiveCare PrimaryBlue Choice - TRS-Care StandardBlue Choice - HealthSelect of Texas - Out-of-StateBlue Cross Medicare Advantage Dental Value (HMO)Blue Cross Medicare Advantage Health Choice (PPO)Blue Choice - Texas A&MBlue Cross Medicare Advantage Value (HMO)Blue Cross Medicare Advantage Flex Access (PPO)Blue Essentials - TRS-ActiveCare Primary+Blue Choice - Consumer Directed HealthSelect - Out-of-StateBlue Cross Medicare Advantage Saver (HMO)
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Cigna - (17)Cigna Medicare AdvantageOpen Access Plus In-NetworkChoice FundLocalPlusCigna Preferred Savings Medicare (PPO)Cigna TotalCare (HMO D-SNP)Cigna True Choice Courage Medicare (PPO)LocalPlus In-NetworkCigna Preferred Medicare (HMO)BSW Extended PPOPoint of Service Open AccessCigna Preferred Savings Medicare (HMO)Cigna True Choice Medicare (PPO)Open AccessNFL Dedicated Hospital Network ProgramOpen Access PlusCigna+Oscar
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Curative - (1)Curative
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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EHN - (1)Employers Health Network
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FirstCare Health Plans - (1)CHIP
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HealthSmart - (2)Accel NetworkPreferred Network
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Humana - (7)HumanaChoice (Regional PPO)HumanaChoice (PPO)Humana Gold Choice (PFFS)Humana PreferredNational POSChoiceCarePPO
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Imagine Health - (1)Imagine Health Network
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Nebraska Furniture Mart - (2)PearlEmerald
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Parkland Community Health Plan - (2)STAR - HealthFirstCHIP
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PHCS Network - (1)PHCS Primary PPO
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ProCare - (1)Advantage Institutional Special Needs Plan (HMO POS I-SNP)
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QuickTrip - (1)Employee Benefit Plan
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Superior Health Plan - (18)Ambetter Core EPO - BronzeWellcare Assist (HMO)Superior STAR+PLUS (MMP)Wellcare Dual Access (HMO D-SNP)Wellcare No Premium Rx Plus Open (PPO)Wellcare Dual Access Open (PPO D-SNP)Wellcare by Allwell Complement Assist (HMO)STAR+PLUSWellcare Giveback (HMO)Wellcare by Allwell Patriot No Premium (HMO)Wellcare Specialty No Premium (HMO C-SNP)Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)Ambetter Core EPO - SilverWellcare No Premium Open (PPO)Wellcare Dual Liberty (HMO D-SNP)Wellcare by Allwell Dual Access Harmony (HMO D-SNP)Wellcare TexanPlus No Premium (HMO)Ambetter Core EPO - Gold
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TriWest HealthCare - (1)Community Care Network
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United HealthCare - (28)Nexus ACO - Referral RequiredNexus ACO - Open AccessChoiceOptionsSelect PlusAARP Medicare Advantage Choice (PPO)All SaversCharterCharter PlusSelectCoreCore EssentialNavigateChoice PlusErickson Advantage Signature with Drugs (HMO-POSErickson Advantage Champion (HMO-POS C-SNP)Navigate PlusErickson Advantage Liberty with Drugs (HMO-POS)UnitedHealthcare Group Medicare Advantage (PPO)Charter BalancedErickson Advantage Freedom (HMO-POS)SurestErickson Advantage Guardian (HMO-POS I-SNP)UnitedHealthcare Nursing Home Plan (PPO I-SNP)Erickson Advantage Liberty without Drugs (HMO-POS)EDGENavigate BalancedUnitedHealthcare Assisted Living Plan (PPO I-SNP)
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University Mary Hardin-Baylor - (1)University of Mary Hardin-Baylor
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WellMed - (15)UnitedHealthcare Group Medicare Advantage (HMO)AARP Medicare Advantage Patriot (HMO-POS)AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)UnitedHealthcare Medicare Advantage Choice (Regional PPO)UnitedHealthcare Medicare Silver (Regional PPO CSNP)UnitedHealthcare Dual Complete (HMO DSNP)AARP Medicare Advantage Walgreens (PPO)AARP Medicare Advantage (HMO)UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)UnitedHealthcare Medicare Gold (Regional PPO CSNP)AARP Medicare Advantage (HMO-POS)AARP Medicare Advantage Choice (PPO)AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)UnitedHealthcare Dual Complete Select (HMO POS DSNP)
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Primary care services
Baylor Scott & White Family Health Center – Richardson offers expertise and treatment options conveniently located near you.
Acute disease management
- Upper respiratory infection
- Ear infection
- Gastroenteritis
Preventive health
- Cholesterol test
- Pap smear
- Prostate cancer screening
Chronic disease management
- Asthma
- Diabetes
- Hypertension
Immunizations
- Flu
- Meningitis
- Pneumonia
- Shingles
- Tetanus
Dermatology
- Acne
- Boils
- Cysts
- Eczema
- Infections
- Moles
- Nail fungus
- Rashes
- Skin biopsies
- Skin tags
- Warts
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
- New patient packet
- New patient packet (español)
- Establish health history
- Health history
- Health history (español)
- Well child visit questionnaire ages 5 – 10 years
- Well child visit questionnaire ages 11 – 18 years
- Do not resuscitate form
- Release of information from BSWH
- Release of information from BSWH (español)
- Release of information to BSWH
- Release of information to BSWH (español)