MyBSWHealth app
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Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (14)
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    QPOS
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    HMO
    Health Network Only
    Texas Preferred Plus II
    Choice POS II
    Open Access Managed Choice
    Managed Choice
    Aetna Signature Administrators
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Open Choice PPO
    Open Access Select
    Open Access Elect Choice
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Blue Cross Blue Shield - (33)
    Blue Premier Access
    Blue Premier
    Blue Advantage - Bronze
    CHIP
    Blue Choice - TRS-ActiveCare 2
    Blue Choice - TRS-Care Standard
    Blue Advantage Plus - Gold
    Blue Choice - City of Dallas
    Blue Advantage - Silver
    Blue Choice - Texas A&M
    Blue Cross Medicare Advantage (HMO)
    ParPlan
    Blue Advantage Plus - Silver
    Blue Essentials
    Blue Advantage Plus - Bronze
    Blue Cross Group Medicare Advantage (PPO)
    Blue Essentials - HealthSelect of Texas
    Federal FEP Blue Focus
    Blue Choice
    Blue Essentials - Consumer Directed HealthSelect
    High Performance Network
    Blue Cross Group Medicare Advantage Open Access (PPO)
    Blue Essentials - TRS-ActiveCare Primary+
    Blue Essentials - TRS-ActiveCare Primary
    STAR Kids
    Blue Advantage - Gold
    Blue Essentials Access
    Federal Basic Option
    Blue Choice - Consumer Directed HealthSelect - Out-of-State
    Blue Choice - HealthSelect of Texas - Out-of-State
    Blue Choice - TRS-ActiveCare HD
    Federal Standard Option
    STAR
  • BlueBell Creameries - (1)
    Employee Benefit Plan
  • Cigna - (10)
    Open Access Plus In-Network
    Cigna+Oscar
    NFL Dedicated Hospital Network Program
    LocalPlus
    BSW Extended PPO
    LocalPlus In-Network
    Open Access
    Choice Fund
    Point of Service Open Access
    Open Access Plus
  • Curative - (1)
    Curative
  • HealthSmart - (2)
    Preferred Network
    Accel Network
  • Humana - (5)
    ChoiceCare
    Humana Preferred
    PPO
    National POS
    HMO
  • Imagine Health - (1)
    Imagine Health Network
  • Independent Medical Systems - (1)
    IMS Network
  • Mid Coast Health System - (1)
    El Campo Memorial Hospital Employee Benefit Plan
  • PHCS Network - (1)
    PHCS Primary PPO
  • ProCare - (1)
    Advantage Institutional Special Needs Plan (HMO POS I-SNP)
  • QuickTrip - (1)
    Employee Benefit Plan
  • Superior Health Plan - (5)
    STAR
    CHIP
    Foster Care
    STAR+PLUS
    CHIP Perinate
  • Tricare - (3)
    Extra
    Prime
    Select
  • TriWest HealthCare - (1)
    Community Care Network
  • United HealthCare - (31)
    STAR
    Erickson Advantage Liberty with Drugs (HMO-POS)
    Choice
    EDGE
    Charter Balanced
    Erickson Advantage Signature with Drugs (HMO-POS
    UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    All Savers
    Core Essential
    Erickson Advantage Champion (HMO-POS C-SNP)
    Nexus ACO - Open Access
    Choice Plus
    Charter Plus
    Navigate Balanced
    Surest
    Erickson Advantage Liberty without Drugs (HMO-POS)
    Select Plus
    UnitedHealthcare Nursing Home Plan (PPO I-SNP)
    Charter
    Erickson Advantage Freedom (HMO-POS)
    STAR Kids
    Nexus ACO - Referral Required
    STAR+PLUS
    Erickson Advantage Guardian (HMO-POS I-SNP)
    Core
    Select
    UnitedHealthcare Group Medicare Advantage (PPO)
    CHIP
    Navigate
    Options
    Navigate Plus
  • University Mary Hardin-Baylor - (1)
    University of Mary Hardin-Baylor
  • WellMed - (15)
    AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    AARP Medicare Advantage (HMO)
    UnitedHealthcare Medicare Silver (Regional PPO CSNP)
    UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    AARP Medicare Advantage (HMO-POS)
    AARP Medicare Advantage Choice (PPO)
    AARP Medicare Advantage Walgreens (PPO)
    UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    UnitedHealthcare Group Medicare Advantage (HMO)
    AARP Medicare Advantage Patriot (HMO-POS)
    UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    UnitedHealthcare Dual Complete (HMO DSNP)
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


Your rights and protections against surprise medical bills

Medical services

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Baylor Scott & White Health offers expertise and treatment options for neurological conditions conveniently located near you here in Waco.

Neurology and neurosurgery

Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:

  • Strokes
  • Brain tumor
  • Spinal care
  • Neurosurgical trauma
  • Spinal surgery
  • Complex spinal reconstruction

Stroke care

A stroke, or brain attack, happens when blood flow to your brain is stopped. A stroke is an emergency situation.

The brain needs a constant supply of oxygen and nutrients in order to work well. If blood supply is stopped even for a short time, this can cause problems. Brain cells begin to die after just a few minutes without blood or oxygen.

When brain cells die, brain function is lost. You may not be able to do things that are controlled by that part of the brain. For example, a stroke may affect your ability to:

  • Move
  • Speak
  • Eat
  • Think and remember
  • Control your bowel and bladder
  • Control your emotions
  • Control other vital body functions
Learn more about stroke care

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.

    If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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