Get support you need in Austin
Baylor Scott & White Clinic – Austin River Place is an outpatient department designed to manage the healthcare needs of patients in the River Place community. This location provides a range of medical services, including primary care, cardiology, dermatology, endocrinology, gastroenterology and chiropractic medicine.
Baylor Scott & White Clinic – Austin River Place has achieved Magnet recognition for its nursing professionalism, teamwork and superiority in patient care. The American Nurses Credentialing Center’s Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence. Magnet recognition is the gold standard for nursing excellence and identifies healthcare organizations that provide the very best in nursing care and professionalism in nursing practice.
For unplanned injury or illness outside of regular clinic hours or on weekends, please visit Baylor Scott & White Clinic - Austin North Burnet. Read more about urgent care services throughout the Greater Austin Region.
Accepts walk-ins
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (23)Aetna Medicare Dual Complete Plan (HMO D-SNP)Aetna Medicare Freedom Plan (PPO)Health Network OnlyHealth Network OptionOpen Access Elect ChoiceOpen Access Managed ChoiceAetna Signature AdministratorsSelectAetna Medicare Eagle Plan (PPO)Aetna Medicare Freedom Preferred Plan (PPO)Texas Preferred Plus IIOpen Choice PPOAetna Medicare Choice II Plan (PPO)Aetna Medicare Eagle II (PPO)Aetna Medicare Value Plan (HMO)HMOOpen Access SelectGroup Retiree Medicare PPO - Limited to Exxon/MobilAetna Medicare Choice Plan (PPO)Aetna Medicare Prime Plan (HMO)QPOSManaged ChoiceChoice POS II
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (2)EPO Network-Individual/FamilyBSW Preferred PPO Network
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Blue Cross Blue Shield - (48)Blue Essentials AccessFederal Standard OptionBlue Cross Medicare Advantage (HMO)TRS-ActiveCare Primary+Blue Advantage - BronzeTRS-ActiveCare Primary HDBlue Cross Medicare Advantage Protect (PPO)Blue Cross Medicare Advantage Saver Plus (PPO)Blue Cross Medicare Advantage Value (HMO)Blue Choice - HealthSelect of Texas - Out-of-StateBlue Choice - TRS-ActiveCare HDBlue Choice - TRS-Care StandardHigh Performance NetworkParPlanBlue Advantage - GoldBlue Advantage - SilverBlue Choice - City of DallasBlue Essentials - TRS-ActiveCare PrimaryBlue Essentials - TRS-ActiveCare Primary+Blue PremierBlue ChoiceBlue Choice - Texas A&MBlue Essentials - Consumer Directed HealthSelectBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Medicare Advantage Flex (PPO)Blue Choice - TRS-ActiveCare 2Blue Choice - Consumer Directed HealthSelect - Out-of-StateBlue Cross Medicare Advantage Health Choice (PPO)Blue Cross Medicare Advantage Flex Access (PPO)Blue Cross Medicare Advantage Dental Value (HMO)Blue Cross Medicare Advantage Dental Premier (PPO)Blue Cross Medicare Advantage Classic (PPO)Blue Cross Medicare Advantage Choice Premier (PPO)Blue Cross Medicare Advantage Choice Plus (PPO)Blue Cross Group Medicare Advantage Open Access (PPO)Blue Cross Group Medicare Advantage (PPO)STAR KidsSTARCHIPBlue Advantage Plus - SilverBlue Advantage Plus - GoldBlue Advantage Plus - BronzeBlue EssentialsBlue Essentials - HealthSelect of TexasFederal Basic OptionBlue Cross Medicare Advantage Saver (HMO)Federal FEP Blue FocusBlue Premier Access
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BlueBell Creameries - (1)Employee Benefit Plan
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Cigna - (14)Open Access PlusCigna True Choice Medicare (PPO)Cigna True Choice Courage Medicare (PPO)Cigna TotalCare (HMO D-SNP)Cigna Preferred Savings Medicare (PPO)Cigna Preferred Medicare (HMO)Open Access Plus In-NetworkChoice FundCigna+OscarOpen AccessBSW Extended PPONFL Dedicated Hospital Network ProgramPoint of Service Open AccessCigna Preferred Savings Medicare (HMO)
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Curative - (1)Curative
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EHN - (1)Employers Health Network
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HealthSmart - (2)Preferred NetworkAccel Network
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Humana - (11)Humana USAA Honor with Rx (PPO)HumanaChoice (Regional PPO)Humana Gold Plus SNP-DE (HMO D-SNP)Humana Honor (PPO)ChoiceCareHumana Gold Plus (HMO)HumanaChoice (PPO)PPONational POSHMOHumana Preferred
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Imagine Health - (1)Imagine Health Network
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Independent Medical Systems - (1)IMS Network
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Mid Coast Health System - (1)El Campo Memorial Hospital Employee Benefit Plan
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PHCS Network - (1)PHCS Primary PPO
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ProCare - (1)Advantage Institutional Special Needs Plan (HMO POS I-SNP)
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QuickTrip - (1)Employee Benefit Plan
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Superior Health Plan - (19)CHIPSTAR+PLUSCHIP PerinateSTARFoster CareWellcare by Allwell Patriot No Premium (HMO)Wellcare Dual Access Open (PPO D-SNP)Wellcare No Premium Open (PPO)Wellcare No Premium Rx Plus Open (PPO)Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)Wellcare Dual Access (HMO D-SNP)Wellcare Dual Liberty (HMO D-SNP)Wellcare Specialty No Premium (HMO C-SNP)Wellcare TexanPlus No Premium (HMO)Wellcare Giveback (HMO)Wellcare by Allwell Dual Access Harmony (HMO D-SNP)Wellcare by Allwell Complement Assist (HMO)Wellcare Assist (HMO)Superior STAR+PLUS (MMP)
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Three Rivers Network - (1)Three Rivers Network
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Tricare - (3)PrimeSelectExtra
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TriWest HealthCare - (2)VA-PCCCCommunity Care Network
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United HealthCare - (31)Charter PlusChoiceErickson Advantage Signature with Drugs (HMO-POSSTAR+PLUSSelectSurestSTAR KidsChoice PlusCoreErickson Advantage Liberty with Drugs (HMO-POS)All SaversNexus ACO - Open AccessCharterErickson Advantage Champion (HMO-POS C-SNP)UnitedHealthcare Nursing Home Plan (PPO I-SNP)OptionsCharter BalancedNexus ACO - Referral RequiredErickson Advantage Liberty without Drugs (HMO-POS)Core EssentialEDGECHIPSTARUnitedHealthcare Group Medicare Advantage (PPO)UnitedHealthcare Assisted Living Plan (PPO I-SNP)Navigate PlusErickson Advantage Guardian (HMO-POS I-SNP)Navigate BalancedSelect PlusErickson Advantage Freedom (HMO-POS)Navigate
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University Mary Hardin-Baylor - (1)University of Mary Hardin-Baylor
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WellMed - (15)UnitedHealthcare Medicare Gold (Regional PPO CSNP)UnitedHealthcare Medicare Silver (Regional PPO CSNP)AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)AARP Medicare Advantage Patriot (HMO-POS)UnitedHealthcare Group Medicare Advantage (HMO)AARP Medicare Advantage Choice (PPO)AARP Medicare Advantage (HMO-POS)UnitedHealthcare Dual Complete Select (HMO POS DSNP)UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)UnitedHealthcare Medicare Advantage Choice (Regional PPO)AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)AARP Medicare Advantage (HMO)AARP Medicare Advantage Walgreens (PPO)UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)UnitedHealthcare Dual Complete (HMO DSNP)
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Medical services
Chiropractic medicine
Baylor Scott & White employs Doctors of Chiropractic in an effort to lead a progressive, non-surgical treatment approach to pain and musculoskeletal conditions. Working in conjunction with the departments of Surgery and Medicine, our chiropractors perform a complete history and physical examination prior to establishing an appropriate treatment plan. Our providers collaborate closely with their patients’ medical teams to support coordination of care.
Services include:
- Spinal manipulation/mobilization—variety of gentle techniques utilizing the doctor’s hands to reduce joint restriction and restore normal range of motion to the spine
- McKenzie method—assessment and treatment protocol aimed to promote self-directed treatment, reduce fear of movement, and enhance quality of life
- Myofascial release—gentle form of stretching designed to release the uneven tightness in injured tissue that surrounds the body’s muscles
- Biomechanical movement analysis and screening
- Active release technique (ART)
- Graston technique (GT)
- Fascial distortion model (FDM)
- Functional and kinetic treatment with rehab (FAKTR)
- Exercise prescription and rehabilitation
Dermatology
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Acne
- Actinic keratosis
- Dermatitis
- Eczema
- Psoriasis
- Rosacea
- Skin cancer
- Skin infections
- Warts
Digestive diseases
Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.
Example services and procedures we offer include:
- Abdominal and endoscopic ultrasound
- Colonoscopy
- Endoscopic retrograde cholangiopancreatography (ERCP)
- Fecal transplant
- Evaluation of liver transplant candidates
- Percutaneous liver biopsy
- Placement of external feeding tubes (gastrostomy)
- Treatment of pancreatic diseases
Common digestive diseases we treat include:
- Acid reflux
- Crohn's disease
- Colon polyps
- Liver diseases
- C. diff
- Gastroesophageal reflux disease (GERD)
- Heartburn
- Hepatitis
- Irritable bowel syndrome (IBS)
- Swallowing disorders
Endocrinology
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- Diabetes
- High blood cholesterol and triglycerides
- Obesity
- Osteoporosis
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
Heart & Vascular Institute
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
Primary care
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary carePay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.