Shannon Marissa Espinola, AGACNP
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2017) |
| Education: National Institute of First Assisting (2022) |
| Certifications |
|---|
| Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White All Saints Medical Center - Fort Worth |
| Baylor Scott & White Medical Center - Grapevine |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor Scott & White Medical Center - Irving |
Insurances accepted
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Patient Ratings (92)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.8 | Rate Care Provider |
Patient Comments (42)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Holdren receives consistently high praise from patients for her professional demeanor, thoroughness, and interpersonal skills. Patients frequently describe her as friendly, kind, and caring, noting that she makes them feel comfortable during visits. Her communication skills are particularly highlighted, with multiple reviews emphasizing that she explains medical information clearly and in ways patients can understand, takes time to answer questions completely, and provides detailed explanations of procedures and test results. Patients appreciate that she is thorough in her examinations and doesn't rush through appointments, making them feel genuinely cared for. Her professionalism, knowledge, and attentiveness to patient needs are recurring themes throughout the reviews.
Patients also share
The reviews reveal minimal areas for improvement, with only one notable concern mentioned. One patient gave a 3-star review noting that Shannon appeared overwhelmed with patients during their visit, though the reviewer acknowledged she was apologetic about the situation. A few reviews provide lower ratings without specific negative feedback, simply stating "well" or "always good" with scores in the 3.7-4.3 range, but these don't identify particular problems or concerns with her care.