Locations of Kristi Kay Morrow-Hamm, FNP

Biography


Kristi Morrow-Hamm chose a career in health care because she has always had a passion for helping people and making a difference in their lives during some of their most ... vulnerable moments. Health care allows her to combine compassion, knowledge and problem-solving to improve the well-being of others on a daily basis.  As a nurse practitioner, she values the opportunity to build relationships with patients, educate them about their health, and provide care that can truly impact their quality of life.  Kristi finds fulfillment in being someone patients can trust and rely on, whether it's offering comfort, guidance, or treatment.  For her, healthcare is more than just a profession -- it's a meaningful career that offers the opportunity to continue learning, growing, and positively affecting the lives of others.


As an urgent care nurse practitioner, what excites her about the specialty is never knowing what type of condition or patient will come into clinic next, creating a climate of constant readiness for anything at any time.  In urgent care, Kristi’s skills include performing sutures, incision and drainage of abscess or cysts, and wound care.

Outside of work she enjoys crafting, especially Diamond Dotz, hiking, going to the beach, and spoiling her two fur babies, Gigi and Winnie.

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Ages Seen
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: Walden University (2021)
Hospital Affiliations
Baylor Scott & White Medical Center - Buda
Baylor Scott & White Medical Center - Austin
Baylor Scott & White Medical Center - Round Rock

Insurances accepted

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  • Aetna - (22)
    Aetna-Aetna Medicare Choice II Plan (PPO)
    Aetna-Aetna Medicare Choice Plan (PPO)
    Aetna-Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Aetna-Aetna Medicare Eagle II (PPO)
    Aetna-Aetna Medicare Eagle Plan (PPO)
    Aetna-Aetna Medicare Freedom Plan (PPO)
    Aetna-Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna-Aetna Medicare Prime Plan (HMO)
    Aetna-Aetna Medicare Value Plan (HMO)
    Aetna-Aetna Signature Administrators
    Aetna-Choice POS II
    Aetna-Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Aetna-Health Network Only
    Aetna-Health Network Option
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    Aetna-Open Access Elect Choice
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  • American Health Advantage of Texas - (1)
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  • Baylor Scott & White Health Plan - (12)
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    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
  • Blue Cross Blue Shield - (36)
    Blue Cross Blue Shield-Blue Advantage - Bronze
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    Blue Cross Blue Shield-Blue Advantage Plus - Silver
    Blue Cross Blue Shield-Blue Choice
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)
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    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)
    Blue Cross Blue Shield-Blue Essentials
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    Blue Cross Blue Shield-Blue Premier
    Blue Cross Blue Shield-Blue Premier Access
    Blue Cross Blue Shield-Consumer Directed HealthSelect
    Blue Cross Blue Shield-Federal Basic Option
    Blue Cross Blue Shield-Federal FEP Blue Focus
    Blue Cross Blue Shield-Federal Standard Option
    Blue Cross Blue Shield-HealthSelect
    Blue Cross Blue Shield-High Performance Network
    Blue Cross Blue Shield-ParPlan
    Blue Cross Blue Shield-STAR Kids
    Blue Cross Blue Shield-TRS-ActiveCare 2
    Blue Cross Blue Shield-TRS-ActiveCare Primary HD
    Blue Cross Blue Shield-TRS-ActiveCare Primary+
    Blue Cross Blue Shield-TRS-Care Standard
  • BlueBell Creameries - (1)
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    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
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    Centivo Network-Centivo Network - Baylor Scott & White Premier
  • Cigna - (14)
    Cigna-BSW Extended PPO
    Cigna-Choice Fund
    Cigna-Cigna Preferred Medicare (HMO)
    Cigna-Cigna Preferred Savings Medicare (HMO)
    Cigna-Cigna Preferred Savings Medicare (PPO)
    Cigna-Cigna TotalCare (HMO D-SNP)
    Cigna-Cigna True Choice Courage Medicare (PPO)
    Cigna-Cigna True Choice Medicare (PPO)
    Cigna-Cigna+Oscar
    Cigna-NFL Dedicated Hospital Network Program
    Cigna-Open Access
    Cigna-Open Access Plus
    Cigna-Open Access Plus In-Network
    Cigna-Point of Service Open Access
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  • FirstCare Health Plans - (1)
    FirstCare Health Plans-CHIP
  • HealthSmart - (2)
    HealthSmart-Accel Network
    HealthSmart-Preferred Network
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    Imagine Health-Imagine Health Network
  • Independent Medical Systems - (1)
    Independent Medical Systems-IMS Network
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    Medicaid-Traditional Medicaid
  • Medicare - (2)
    Medicare-Railroad
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  • Nebraska Furniture Mart - (3)
    Nebraska Furniture Mart-Emerald
    Nebraska Furniture Mart-Onyx
    Nebraska Furniture Mart-Pearl
  • PHCS Network - (1)
    PHCS Network-PHCS Primary PPO
  • Prism Electric - (1)
    Prism Electric-BSW Premier - Prism
  • Superior Health Plan - (19)
    Superior Health Plan-CHIP
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    Superior Health Plan-Foster Care
    Superior Health Plan-STAR
    Superior Health Plan-STAR+PLUS
    Superior Health Plan-Superior STAR+PLUS (MMP)
    Superior Health Plan-Wellcare Assist (HMO)
    Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)
    Superior Health Plan-Wellcare by Allwell Dual Access Harmony (HMO D-SNP)
    Superior Health Plan-Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)
    Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)
    Superior Health Plan-Wellcare Dual Access (HMO D-SNP)
    Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)
    Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)
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    Superior Health Plan-Wellcare No Premium Open (PPO)
    Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)
    Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)
    Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
  • Three Rivers Network - (1)
    Three Rivers Network-Three Rivers Network
  • Tricare - (3)
    Tricare-Extra
    Tricare-Prime
    Tricare-Select
  • TriWest HealthCare - (1)
    TriWest HealthCare-Community Care Network
  • United HealthCare - (31)
    United HealthCare-All Savers
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    United HealthCare-Charter Plus
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    United HealthCare-Choice
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    United HealthCare-Core
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    United HealthCare-EDGE
    United HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)
    United HealthCare-Erickson Advantage Freedom (HMO-POS)
    United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)
    United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Signature with Drugs (HMO-POS
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    United HealthCare-Nexus ACO - Open Access
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    United HealthCare-STAR Kids
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    United HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)
    United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
  • WellMed - (15)
    WellMed-AARP Medicare Advantage (HMO-POS)
    WellMed-AARP Medicare Advantage (HMO)
    WellMed-AARP Medicare Advantage Choice (PPO)
    WellMed-AARP Medicare Advantage Patriot (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    WellMed-AARP Medicare Advantage Walgreens (PPO)
    WellMed-UnitedHealthcare Dual Complete (HMO DSNP)
    WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    WellMed-UnitedHealthcare Group Medicare Advantage (HMO)
    WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (120)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.5 overall patient satisfaction
averageRating metric
4.5
Provider showed concern
4.5
Provider included you in decisions
4.5
Time Care Provider spent with Patient
4.5
Rate Care Provider
4.8
Wait Time at Clinic
4.6
Friendliness/Courtesy of Care Provider

Patient Comments (50)

Overview of patient comments

Summary created using AI

Patients appreciate

The vast majority of patients had highly positive experiences with Kristi Morrow-Hamm, FNP, frequently praising her thoroughness, knowledge, and efficiency. Many reviewers highlighted that she listened carefully to their concerns, took time to explain conditions and treatment plans, and made them feel heard and respected rather than rushed. Patients also consistently described her as kind, caring, professional, and personable, with several noting her empathy and attentiveness during visits for both minor and more serious health issues. Many appreciated the speed and efficiency of care, along with same-day service and prompt communication, such as quick prescription turnaround and responsive follow-up through MyChart.

Patients also share

A smaller number of reviews raised concerns about inconsistent bedside manner, describing Kristi as cold, rushed, or dismissive during certain visits. One reviewer felt she was rude and unkind and didn't address their situation adequately, while another single review noted she seemed to be in a hurry to end the visit. A separate review described a visit where she did not appear to review the patient's prior medical history (specifically recurring UTI records) and was slow to explain her reasoning until the patient followed up directly. One review also mentioned that while she was knowledgeable, she came across as not very personable during that particular visit.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.