Biography
| Language(s) Spoken |
|---|
| English |
| Certifications | |
|---|---|
| Physician Assistant- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
Get care anytime.
Even bedtime.
Now MyBSWHealth offers virtual care whenever and wherever you need it. Like right now. Or later tonight. Or even on Sunday. To get the care you need now, simply download the app.
Patient Ratings (152)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.5 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (65)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Jessie Hockett consistently receives high praise for her exceptional communication skills, with many patients highlighting her ability to clearly explain medical situations, answer all questions thoroughly, and make patients feel at ease. Reviewers frequently describe her as knowledgeable, professional, and caring, with a genuine concern for patient wellbeing. Her compassionate and empathetic approach stands out across numerous reviews, with patients noting she listens attentively, does not rush appointments, and takes the time to cover all relevant health concerns. Several patients also appreciated her thoroughness in reviewing medical records and providing practical guidance for at-home care.
Patients also share
There is very little negative feedback across these reviews. One patient noted a documentation inaccuracy, specifically that Jessie incorrectly recorded that the patient lives with family when in reality family only assists occasionally. This isolated concern suggests an opportunity to ensure patient living situations and support systems are accurately captured during visits.